Dear the NEC Group,
I was intrigued to discover that a ticket for one of your events, while advertised and indeed priced at £20, in fact cost me £27.50, an increase of, ooh, 37.5% by my reckoning. A £3.00 booking fee I can live with, though I wish you'd just include this in the advertised price. A £1.50 "order charge" on top seems a little odd since surely booking fee and order charge are the same thing? Evidently there are some degrees of semantic differentiation I'm not aware of. But still, I was happy to click OK for £24.50 since you were sending me the tickets, albeit that being the only option available. To then be charged, without notice, or at least without any notice I noticed on your mildly substandard website, an addition £3.00 "Special Delivery Surcharge" was, well, I wouldn't use the word "outrageous" nor "surprising". No, I'd prefer "fucking typical".
Still, I fully expect to enjoy The Flaming Lips when they play the NIA in November. However I will probably not be buying any drinks for fear of a glass or beer-mat surcharge being surreptitiously removed from my pocket in the process.
This message will not be sent to you directly as there's simply no point.
And here we are with Vox and my first attempt at blogging not on my own domain for about six years.
This post is public. Most of the subsequent ones won't be.
Shall we begin?
Hello Steve. read more
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